Always-On Compliance Training: A Proactive Approach to Risk Management

Your compliance training strategy shouldn’t be a one-off program team members participate in during onboarding or at a company-wide training event once a year. Instead, integrate compliance training into your everyday workflow by delivering required courses through an integrated learning platform. It’s your first line of defense against risk and critical to any organization’s risk management strategy.

With ExpertusONE, you can take a proactive approach to risk management by leveraging our always-on learning platform. Your team can access training any time they want and keep up with the assigned courses so that they don’t fall behind, allowing them to better understand and anticipate future updates to industry compliance standards.

Here’s how to improve your compliance training strategy so that you can manage and reduce risks across your organization.

Leverage automated training technology.

Rather than allocating valuable time and resources to manually review materials for company-wide compliance, you need a platform with automated features to alleviate the stresses and difficulties associated with compliance tracking and other administrative duties.

Since multiple roles across the organization interact with and support the compliance workflow, companies must provide on-demand access to the right information for each employee. With ExpertusONE you can automate deadline reminders, follow-up emails, and notifications for individual team members. The platform also covers assignment rules, content versioning, setting reminders, reporting, and automated enrollments.

And, even further, artificial intelligence can be used to personalize the learning experience and tailor course recommendations to each learner’s needs. AI makes recommendations based on the learner’s job title, interests, and the courses their peers are taking.

Embrace always-on compliance management.

Employees in managerial positions require access to their team’s information. A mobile app ensures managers can view insights on the go, set up notifications to provide real-time information on progress, access dashboard reports, and directly message specific users with reminders or positive reinforcement. Managers should also have access to a team view that provides a consolidated list of employees to view training progress, check activity, and assign learning.

Total control of measurement and reporting

To be effective and proactive, you need data that shows the compliance status across the entire organization, as well as at the individual level. Audit trails help companies pass compliance audits by automating compliance tracking and showing where changes occurred or when errors happened. They document any administrative actions that were taken, like courses being updated or altered. This means sharing information about an employee’s course history, completed training tasks, and changes to their record.

The ExpertusONE integrated learning platform offers a comprehensive view, covering a wide range of reports for various compliance needs, including assessments, classes, organizations, banners, certifications, content topics, surveys, curricula, and user audit reports.

In rapidly evolving or highly specialized industries, like technology or healthcare, updates are made quickly and regularly. Keeping up with such frequent changes can be difficult, especially when factoring in the need to manage each individual employee’s training in tandem with courses for entire departments or companies. Reporting is essential here to help organizations monitor completion metrics, compliance rates, and additional course data. Following these metrics allows you to measure employee engagement and reveals which employees are caught up, which ones are taking courses, and which ones have yet to begin or have fallen off task.

Reports go beyond completion. Knowledge retention is another critical metric to monitor. Quizzes, polls, tests, and other knowledge-retention measurements demonstrate comprehension of the subject matter. Is the training program resonating with learners? Are employees achieving high or low scores, or are they registering incomplete scores? This may indicate that the content is too difficult or not engaging enough, recommending adjustments to course materials.

Training managers can also use data to demonstrate the importance of learning and development strategies across every level. When new hires and tenured executives receive the latest compliance training, your entire team will have the same level of understanding and be on the same page.

Compliance training is risk management.

Compliance training is a risk management imperative that, when done right, fortifies organizations and makes them more resilient and more effective. It allows leaders to create a safer workspace and create an environment of systematic growth with lower risk.

By creating an ongoing compliance training program, organizations can ensure skill development for a workforce that is current on the latest safety regulations and industry standards.

ExpertusONE enhances compliance and the training experience, connecting learners with apps for Slack, Salesforce, and Microsoft Teams, and making it easy to track data and assessments through features like Insights and Observation Checklist. ExpertusONE also provides rapid reporting to generate audit trails automatically and create compliance reports in five clicks or less, while providing employees with real-time reminders and deadline notifications.

To learn more about ExpertusONE, contact us today for a free demo.