Next-Generation Training: Harnessing the Power of AI and Automation with an LMS
AI and automation are transforming the training landscape, and these tools can help organizations create a more effective and learner-centered training experience. The ExpertusONE digital LMS harnesses the power of AI and automation, enabling companies to prepare their workforce for the future of work.
Technology experts highlight improved productivity and a reduction in skills gaps due to the development of advanced AI systems, like ChatGPT and other large language models. And this is just the news that companies want to hear when it comes to training. Yes, automation and AI can improve the effectiveness of training, because training exists in AI-enabled contexts that are personalized to their unique needs. But employees will also need to be trained to leverage automation and AI in their own work, so they can be effective at work and compete in the market. There are two sides to the automation coin.
For companies to stay competitive in today’s rapidly accelerating market, leaders must leverage automation and artificial intelligence. It’s not that companies cannot function without them—human talent is still the driving force of organizational success—but it is that AI and automation allow companies to speed up essential business processes. This way, companies can produce higher volumes of work to remain ahead of their competitors.
AI and automation can improve training experiences, ensure organizational alignment, and deliver the learning experiences learners seek. Read on to learn about ExpertusONE’s AI-powered LMS software and what this means for corporate training.
The new era of corporate training
As new technologies and trends continue to disrupt industries and transform the way we work, it is essential for employees to stay up-to-date with the latest knowledge and skills. Traditional training methods, such as in-person workshops and classroom-style lectures, can no longer stand alone and meet the demands of the modern workforce. Instead, the industry is shifting towards a learner-centered training strategy that is flexible and adaptable to individual’s needs. Just as many organizations have taken a hybrid approach to work, they will also need to take a hybrid approach to training. Digital learning opportunities must exist alongside in-person training, and companies need technology to bridge the gap.
Technology is playing a crucial role in facilitating this shift. With the advent of AI and automation, learning management systems (LMS) are becoming more intelligent and efficient, providing learners with personalized learning paths and real-time feedback while reducing administrative tasks for managers. This new era of corporate training is characterized by a focus on the learner and the use of technology to create a more engaging, effective, and efficient learning experience.
Organizations need to embrace this new era of corporate training and invest in next-generation training solutions that enable learners to acquire the skills and knowledge they need to succeed in their roles. By doing so, companies can create a competitive advantage by having a workforce that is prepared for the challenges and opportunities of the future.
Automation and AI in LMS
How is AI at work in an LMS platform? It facilitates personalized learning experiences and streamlines training management.
The ExpertusONE LMS platform uses automation technology to streamline essential training tasks so that training managers spend less time on administration and more time on learning strategy. Courses are automatically assigned to learners based on their training needs, job title, and place in the organization. Compliance deadlines are automatically tracked, managed, and recorded. Learners can even receive automatic notifications when their compliance certifications are about to expire or have expired.
The primary function of AI within the ExpertusONE LMS is personalization. Through machine learning, the enterprise LMS is able to recommend courses and learning pathways based on each learner’s unique interests and training needs.
AI-powered learning (and what it means for your organization)
The primary assumption about AI is that it creates products or experiences that are less personal, human, or interactive. In general, people expect AI to generate computerized responses devoid of personal impact, like a wordy response to a question or a generic statement about philosophy or life. And, in training, impersonal and computerized experiences are exactly what learners are tired of. They want personalized experiences, and they want training to be interesting and interactive.
That’s why it’s essential to recognize that AI is a powerful personalization engine.
For corporate learning and development programs, an AI-enabled LMS can deliver the individualized learning experiences that employees expect and companies want to provide without the administrative burden. The biggest impact here is that learners are provided with the training they need when they need it. This reduces wasted time filtering through courses or taking irrelevant training simply because it was accessible or listed on a site. AI-powered LMS personalization reduces learner frustration by providing a clear directive for training the second the learner logs on.
How automation improves learning outcomes
Other automated features exist throughout the LMS, like course deadline notifications and compliance training updates. For companies managing a high volume of learners, automated course reminders are essential for keeping learners on track. Companies can exponentially increase training outcomes and learning effectiveness by leveraging automation tools for compliance tracking and deadline management.
Learners are busy and constantly bombarded by tasks, notifications, and digital communication. To keep them engaged with training and on track with learning goals, managers must keep training at the top of learners’ minds with consistent push notifications, callouts, and updates. But this doesn’t need to create an added administrative burden for training managers. A digital LMS automates this process and ensures that managers can connect with their teams, follow up on course deadlines, and ensure alignment without spending hours a day tracking each learner’s progress.
The LMS also automatically tracks training data so that, when needed, managers can run reports rapidly to learn the organization’s overall performance or status. LMS reporting and analytics highlight how learners engage with training, whether deadlines are being met, and which courses or content learners struggle most with.
Ready to harness the power of AI and automation at your organization? Contact us today for a free demo.