How A Digital LMS Solves Software and IT Companies’ Biggest Challenges

Software and IT companies exist in a rapidly changing environment that requires constant innovation and adaptation to thrive. Corporate leaders in this industry understand that to produce innovative and effective teams, they must regularly train and upskill their employees. One of the biggest challenges in LMS implementation that companies face, however, is managing the complex and near-constant ways that technology changes and distributing that information to their employees and team members. Without information about software updates, systems issues, or new advances in the tech sector, IT and software personnel can’t function effectively.

The tech industry has one of the highest turnover rates—12.9%, according to LinkedIn’s report—which means corporate leaders must be prepared to rapidly onboard, train, equip, and reskill their employees at all times. Building a software and IT company with a diverse range of talent without spending a fortune or wasting team members time requires a clear strategy and a flexible tech solution.

The ExpertusONE platform is the best LMS for software companies. Here’s how it solves the most prevalent challenges that software and IT companies encounter in training.

Top Challenges an LMS for Software Companies Solves

Challenge: Keeping Software and IT Employees Updated on Rapidly Changing Tools and Techniques

Updates to software and IT processes are near constant, and learning and development managers must rapidly create and deploy training to address each change and keep their teams up to date. Companies in the software and It industry need to create courses faster, distribute them effectively, and ensure knowledge retention. However, software and IT staff often have numerous projects at once and aggressive deadlines. They cannot afford to waste time on training that isn’t beneficial to them or courses that they will not retain.

Solution: Create High-Impact, Interactive, Ongoing Training Programs

Software and IT training managers can rapidly build and deploy engaging training using the ExpertusONE rapid LMS authoring tool. Whether creating courses from scratch or adding interactive elements to existing courses, managers can add polls, quizzes, video, and audio content to their lessons to tap into multiple learning styles and enhance comprehension across the board.

The key to creating high-impact training is to ensure that the content is both interactive (using the features mentioned above) and digestible. When IT and software personnel are already strapped for time or working through a long list of tasks, training cannot take all day. It simply will not get done if it is lengthy and cumbersome. Keep training brief and practical, with clear learning outcomes for each course. To deliver a longer or more comprehensive lesson, break up the training into smaller courses and create a clear learning pathway that takes the learner from the introductory course to the end result (an actionable skill) in small steps that can be broken up across a few days.

Challenge: Training is Not Integrated With the IT Team’s Workflow

Learners will be more compelled to take and complete training if they can see a connection between the course and their everyday work. But for IT teams, training can feel like a process that is separate from their main job responsibilities or not applicable to the work they do each day.

Solution: Use Apps to Train In the Flow of Work

Your team needs to be able to access training content when they need it, which may not always be when they are sitting at their desks. Offer flexibility and varied learning opportunities with the mobile LMS app. Train or manage remote learning for Android or Apple devices with offline sync. The true mobile-first design leverages the latest mobile technology—like voice integration and push notifications—for an easier, more productive experience. Personalized dashboard views also allow learners to see what’s been accomplished and what needs to be done, in seconds, all from one screen.

But even further, the ExpertusONE LMS has extensible apps for workplace systems like Slack LMS and Microsoft Teams. Our integration with Salesforce LMS can help companies shorten the path from learning to sales. Chances are high that IT team members will use one more project management or communication system daily to interact with other team members on these platforms. Distributing training this way can ensure that it is part of an everyday workflow and that learners are reminded to keep up with training assignments.

Challenge: Onboarding New Hires Due to Rapid Turnover or Rapid Growth

Rapid turnover and rapid growth mean that corporate leaders will need an ongoing onboarding program. To minimize training costs and get employees to work faster, training must be rapid, effective, and tailored to each learner’s experience. IT and software companies often work with teams of individuals who have unique specializations or highly specific skill sets, and training should be segmented with these distinct skill sets in mind.

Solution: Automate Training Distribution and Personalize Learning Through AI

To train a diverse and highly skilled workforce, software and IT companies must use technology that automates training administration. Each learner should be served with courses that are relevant to their role and specific to their specialization. Training will not be successful if learners are left to their own devices to sort through a large library of available courses.

Training distribution does not have to mean added administrative time and effort. The ExpertusONE LMS software uses AI to generate personalized learning recommendations based on an individual’s job type, interests, and the courses that their peers are taking. The system also automates essential notifications to keep learners on track with their individual goals. Additionally, each learner has a personalized dashboard that puts the most important training content at the top of their system daily. This prioritization helps learners know exactly what to do to meet business objectives, so they can quickly understand their progress toward a training goal.

Challenge: Measuring ROI of Software and IT Training

At the end of the day, software and IT companies need to know that their training program had measurable results. Without this data, companies cannot understand the full picture of training or determine if it is effective.

Solution: Regularly Track, Report, and Measure Training Impact

Understand the full picture of your IT and software corporate training program by constantly tracking training engagement, learner progress, and other critical elements as your team works through its training plans. The ExpertusONE enterprise LMS platform offers an integrated LMS reporting tool that delivers rapid reports in only a few clicks with essential user engagement data.

Training data is an essential part of ensuring that your software or IT company gets the maximum value from internal training programs. Companies can also tie team member performance and progress to training objectives to determine where learning gaps exist or where employees have opportunities to grow.

IT and software companies can solve some of the biggest training challenges by deploying a digital LMS platform. Want to learn more about why the ExpertusONE platform is the best LMS for software and IT companies? Contact us today for a free demo.