How to Get the Maximum ROI from Your Digital LMS
In times of economic uncertainty, it can be daunting for executives to invest in new technologies. Of course, every company’s goal is to make data-driven investments to boost productivity, employee engagement, and company profitability. But as inflation increases and the talent market becomes more competitive, investing in a new resource can seem too risky—even if that resource has proven results.
This misapplication especially applies to the world of learning technology. Rather than doubling down on effective, relevant, next-generation digital training tools, many company leaders choose to stick with their old systems, no matter how cumbersome or inefficient they’ve become. This includes digital learning management systems (LMS) that help employees, customers, and stakeholders stay compliant and engaged in their products and services.
Saving dollars by sticking with your old learning system isn’t a guarantee that business will improve in the long run. Instead, executives should invest in a digital LMS software that makes their training programs more effective and valuable for everyone involved. This means setting aside legacy systems that are outdated for a new technology that is more impactful and adaptable to serve modern learners’ needs. Creating a positive digital experience will go a long way to get companies the maximum ROI from their investment while strengthening their teams’ knowledge bases for the future.
Ready to make the wisest investment decision for your organization? Here are five ways to get the maximum ROI from your digital LMS.
5 Tips to Maximize LMS ROI
1. Offer flexible training opportunities so learners can engage with training on their own terms.
The business sector in 2023 is much more flexible than it used to be. In our post-pandemic world, employees can work in the office, remotely, or take a hybrid approach. A Gallup study reports that flexible work allows for 40% fewer quality defects, 41% lower absenteeism, and 21% higher profitability—and the same applies to training programs.
Organizations must allow trainees to learn on their own terms to increase productivity and retain talent. Executives should incorporate self-paced learning and flexible deadlines, which can eliminate the stress of teams juggling their courses and daily workloads. Instructors can send daily or weekly reminders to empower teams to stay engaged and ask questions when necessary. It is also essential to allow employees to access their employee training materials on all of their devices. The ExpertusONE mobile LMS App enables teams to complete training modules on their phones and tablets. Our true mobile-first design leverages the latest technology to help users stay on top of their courses on the go at any time.
2. Prioritize extensible applications to minimize confusion and empower employees.
Communication is key when enrolling your teams in a training program. Prioritize extensible apps like Slack and Salesforce to minimize confusion about tech systems and help learners hit the ground running. Tell them that instructors and managers are one message away if they have questions about their resources.
Using ExpertusONE, companies can onboard and train new employees directly inside Slack. The Slack LMS integration can boost your ROI by streamlining the learning process and increasing product knowledge at a rapid rate. It also allows your sales team to collaborate and close deals more efficiently, leading to better leads, conversions, and more confident new hires.
3. Boost knowledge retention by adding interactive elements to courses.
The rise of the enterprise LMS has brought with it a whole new realm of interactive learning elements. Polls, Q&As, and interactive graphics can keep employees engaged in their training courses. Our user-focused experience and intuitive learning technology allow users to do more than just read a policy handbook. Thus, boosting knowledge retention and active learning tenfold.
A 2022 study reveals that learners who participated in hands-on activities, group discussions, and training games retained 93.5% of previously learned information, compared to 79% for passive learners after one month. Invest in a digital LMS with interactive and gamified features if you want the greatest ROI. Your employees, customers, and stakeholders will benefit from a fun digital learning experience.
4. Run regular data reports to track compliance and understand internal training trends.
To ensure you are getting the most out of your investment, it is crucial to run regular data reports. A digital LMS platform like ours can give you the insights you need in one fully integrated hub. There’s no need for expensive third-party tools: In just five clicks, learners, managers, and administrators can get real-time data to track compliance and internal training trends. Sophisticated LMS reporting and analytics will allow you to answer the following questions:
- Are my employees completing their training in a timely manner?
- Are some interactive course elements or modules more popular than others?
- Where do learners get stuck or fail to stay compliant?
Tracking these patterns and employee behaviors will go a long way in building successful teams within your company.
5. Personalize the learning experience for all employees, partners, sales teams, and customers.
Pushing your legacy LMS platform will not allow better engagement or higher profit margins. Their lack of personalization can make or break an employee’s retention. The learning experience is not one-size-fits-all and should not be treated as such. Invest in a personalized LMS that gives learners exactly what they need to succeed.
We help our clients create micro-learning courses that fit the needs of each user. The digital experience can be broken down into shorter modules and activities that elevate teams’ knowledge of their specific departments. Our automation and artificial intelligence tools can even recommend courses based on an individual’s position, learning style, and skillset. Personalization is the best way to keep employees, partners, and customers engaged in your services.
