6 Benefits of Extended Enterprise Learning
Companies in all industries are taking notice of the positive impacts of extended enterprise learning. When implemented successfully, these programs can expand a company’s reach and strengthen relationships with employees and stakeholders. According to a 2022 Research Summary by the Brandon Hall Group, extended enterprise learning helped 30% of companies boost sales, 49% improve customer relations, and 53% grow awareness of their products.
While current data reveals the importance of extended enterprise learning, getting these initiatives off the ground can be daunting. They require organizations to accommodate a diverse range of learners with their own unique learning styles, needs, and working environments.
Legacy LMS platforms don’t suit extended enterprise learning because they rely on old-fashioned mindsets—that learners are all basically the same, that sitting through long-form learning courses is a strong pedagogical strategy, and that it’s better to include every fact and detail rather than personalizing courses to touch on only the specific concepts each learner needs to succeed. With a market that’s flooded with legacy LMS platforms, finding a next-generation digital LMS that breaks the status quo to provide effective extended enterprise learning can be challenging. But it doesn’t need to be.
ExpertusONE’s digital LMS platform is leading the next generation of digital learning experiences. Our focus on streamlining and personalizing training helps our clients create micro-learning courses that reduce seat time, increase engagement, and suit the specific needs of each individual learner.
Is your company ready to engineer a straightforward extended enterprise program that elevates the knowledge of your employees, partners, and sales teams?
Here are six benefits of extended enterprise learning and how to utilize digital LMS software that enables them.
6 Benefits of Training Your Extended Enterprise
1. Connect to a broader network of potential customers and partners.
A successful extended enterprise learning strategy allows companies to expand their reach and share their mission with current and prospective partners. Connecting to a broader network of potential partners means creating a high-value learning experience that keeps learners talking about your organization. This will result in higher customer retention rates and more referrals, generating more leads.
Companies looking to expand their network need a fully configurable and adaptable platform that can be personalized to fit individual users’ needs. Our ExpertusONE LMS uses artificial intelligence and machine learning solutions to recommend courses for each learner, create individualized user dashboards, and incorporate visual reports that allow them to track their progress and performance data. Personalized LMS learning experiences enable companies to reach a more diverse audience excited about boosting their knowledge base of your products, services, and policies. As a result, training managers can expect to see adoption and retention rates increase.
2. Add value through interaction.
Our customers choose our digital LMS platform to add value to their extended enterprise learning experiences. It is not enough to provide pictures, diagrams, and written instructions—these more analog learning assets need to be integrated into a digital learning strategy and paired with more interactive learning assets. To give your internal and external stakeholders a valuable experience, creating an interactive library of assets that demonstrate your products is crucial. Engaging videos and demonstrations, gamification, and live virtual sessions are all pivotal components of an extended enterprise training program that fosters engagement and enthusiasm.
3. Boost profits and reduce costs to skyrocket your ROI.
Sales teams are most effective when they are highly knowledgeable about knowing your products intimately. Likewise, giving partners and resellers better insights into what your products can do and how they are innovative will result in better resale rates and higher profit margins.
Along with increasing profits, extended enterprise learning can reduce training costs by more efficiently equipping teams with the content they need to succeed, and inspiring them to get to work. In 2020, 44% of organizations experienced a reduction in training costs, saving businesses money and allowing them to invest their dollars in other aspects of their business. Between increased profits and reduced costs, strong extended enterprise training’s ROI is much higher than most cost-related business initiatives.
4. Improve your brand reputation and set yourself apart from competitors.
Brand reputation matters—and if you create an engaging learning experience for your entire network, you will set yourself apart from the crowd. Our intuitive learning technology keeps learners of all backgrounds and skill sets coming back for more because our platform supports their growth. Take advantage of the customer-centric approach that extended enterprise learning can have, and you will improve your reputation in the market. Creating a positive learner experience is the best way to turn your employees and the network of people you partner with into an army of enthusiastic brand advocates who will help promote your products to the broader public.
5. Enable your company to deliver a tailored experience to a wide network of stakeholders.
Your company’s stakeholders need the same attention and training as your employees. Extended enterprise learning can demonstrate your commitment to prioritizing investments by offering consistent information and updates. Our system allows companies to provide standardized information to stakeholders while customizing the experience based on the groups they are in. For example, organizations should give suppliers and investors two different training programs, so the content they receive fits their needs. While much of the information will remain the same, each program should deliver expertise tailored to its target audience.
6. Develop talent in times of critical need.
As your company continues scaling, you need to develop talent efficiently. An enterprise LMS can give all employees a consistent experience that is user-friendly and focused on the subject matters they need to start contributing to the team. This can be especially helpful in times of crisis. When more hands must be on deck to solve a company-wide problem, or when fewer hands must cover more tasks in times of staff reduction, an extended enterprise learning strategy can empower talent to prepare for every scenario.
The benefits of extended enterprise learning are limitless. A next-generation digital LMS platform can maximize internal productivity, increase sales, and create an engaging experience that all of your stakeholders will remember. Successful extended enterprise learning will position your company as a leader in your industry. Are you ready to rise to the top in 2023?
