An LMS platform can be your competitive differentiator in HR’s race to acquire top talent.
Many companies are stuck in the middle when it comes to talent acquisition and hiring for 2023. This last year has been characterized by a race to acquire and retain top talent, but fears of an economic downturn have caused some leaders to prepare for the worst. Some are preparing for hiring freezes or layoffs, which has left employees fearing that they will lose their jobs.
Clearly, this is a volatile time in the labor market, and it is the responsibility of corporate leaders—especially human resources leaders—to find, acquire, and maintain the best talent for their organizations. Even further, HR plays a critical role in the employee satisfaction equation, which affects everything from productivity to company growth and the bottom line.
In this larger picture of talent acquisition, development is critical, especially in a time of market volatility. Winning the best hire is only the first step in a longer process of onboarding, training, equipping, reskilling, and developing that team member.
According to a survey in the Harvard Business Review, one of the top reasons employees in the tech sector leave their jobs is because of a lack of learning and growth opportunities. These employees are otherwise engaged in their work, but a lack of development leads them to look elsewhere. Even further, the second most common reason that employees in the tech sector look for other jobs is due to a lack of flexibility. These issues are not exclusive to the tech industry. McKinsey and Company found that the top reason employees were quitting their jobs was due to a lack of career development and advancement.
Employees are looking for learning and development opportunities, and companies must offer them. This is a non-negotiable in the modern work landscape. Companies must, as a result, be equipped with technology, processes, and systems through which they can train, develop, and grow their employees’ skills. A next-generation LMS software is the solution. Here’s how it works.
Employee engagement is revealed through LMS training data.
Employee engagement is the theme underlying all questions and concerns in the hiring equation. Companies want to hire employees who will be engaged at work, so they look for these attributes in the hiring process. Companies must also measure employee engagement after hiring, through every chapter of the employee’s tenure at the company, to understand how that employee relates to the organization as a whole. A digital LMS platform can reveal these insights and can tie them back to specific initiatives, making it easier for HR teams and company leaders to track employee engagement and remedy related issues.
The ExpertusONE LMS platform offers multiple levels of insights into employee engagement. For example, the platform’s Interaction Studio is an LMS video conferencing feature—which enables training managers to create interactive courses using polls, quizzes, video, and audio components—reveals granular-level insights about an employee’s engagement with a specific course. Training managers can log into the LMS and review employees’ responses to interactive elements with a course, gaining an understanding of the knowledge checks that are frequently missed or observing which elements employees choose not to engage with (perhaps your team prefers video content over audio content).
At a higher level, ExpertusONE’s Learning Record Store (LRS) can capture every element of the learner experience through an xAPI-compliant system that can record data from any type of source, from YouTube to virtual reality. These training insights are critical to the employee experience and the overall engagement equation. With a standardized record of learning data, training managers (and their companies as a whole) can measure the pulse of learner engagement to determine gaps in training offerings.
Onboarding and reskilling are simplified with an LMS.
Onboarding and reskilling are two critical components of the employee experience. Onboarding is notoriously difficult for employees, especially when companies are not equipped with a streamlined onboarding system and plan. A cumbersome and ineffective onboarding program is no way to begin a positive relationship with a new employee (and it certainly doesn’t make them want to stick around).
A digital LMS platform can be leveraged to create better and more efficient onboarding experiences by providing multiple avenues through which new hires can acquire knowledge. With the ExpertusONE LMS as an example, new hires can consume onboarding training in whichever format is most functional and convenient for them—without the hassle of learning a new system. Let’s say your new hire is familiar with Salesforce and used the platform regularly in their last role. The ExpertusONE LMS has an app in the Salesforce store, the Salesforce LMS app makes it easy for new team members to engage with training courses in a format that is familiar to them, reducing the burden of tech issues and a steep learning curve. Our platform also has apps for Slack LMS and Microsoft teams, to offer new hires more options to engage with learning.
Reskilling and up-skilling are increasingly important to employees. These opportunities are what employees are looking for when they ask for learning and development opportunities. Employees want to know that the company has made room for them to grow and is willing to invest in their professional development. The best way that companies can meet these needs is by providing employees with the flexibility to learn on their own time in a way that is meaningful to them. The ExpertusONE enterprise LMS platform personalizes the learning experience so that each individual user is served with course recommendations that coincide with their role, experience level, interests, and the courses their peers are taking.
Powered by AI, the LMS platform immediately populates the learner’s dashboard with course recommendations that offer opportunities for growth and development. These courses are easily accessible within the LMS platform, and, once completed, learners’ new certifications are stored in the system. Our newly launched ONE-Profile Card takes this development initiative one step further by cataloging a learner’s skills, certifications, and credentials in an easily accessible format. Learners want to know that their training and development can be put to good use. The ONE-Profile Card runs on a QR-code-based system that, when scanned, populates with the learner’s certifications.
Compliance training is easy to manage with the ExpertusONE platform.
For employees in fields like healthcare, manufacturing, or technology, compliance training is a regular part of the job. Rigorous industry standards—under OSHA, HIPAA, and other regulatory agencies—require that much of an employee’s time is spent taking compliance courses and tracking those certifications to ensure they don’t fall out of compliance. Training managers may also carry this responsibility and be required to track compliance across the organization as a whole.
ExpertusONE streamlines by automating critical compliance training and tracking processes. For example, learners are automatically prompted when a compliance certification is about to lapse, when an assigned course is due, or when they’ve missed a due date. These certifications are easily accessible and easy to reference, for both employees and for managers. Even further, learners can import certifications they earned at other companies into the system, so that their certification record is stored in a single place.
HR can win the race to attract and maintain top talent by leveraging an advanced learning management system that makes training easier and more enjoyable for employees. With interactive learning, extensible apps, rapid certification management, and compliance training tools, the ExpertusONE LMS helps companies meet the needs of their employees by providing opportunities for growth.
Want to provide the best learning and development experience for your team? Contact us today for a free demo of our award-winning LMS platform.