Top 19 features and benefits of the ExpertusONE next-generation digital LMS with cross-industry applications
Accelerated by the global pandemic, the digital age continues to confront companies with challenges for which legacy technologies are no match. These challenges include the normalization of remote and hybrid work, a growing customer and partner base of digital natives, an industry-wide race toward digital transformation, and more. And upon closer inspection, these challenges represent only the tip of a much larger iceberg with dozens of sub-challenges hidden beneath the surface. To solve the complex challenges of the digital age, companies need next-generation tools and resources. Chief among them is an advanced digital LMS that fuels peak performance, enhances customer and partner relationships, and helps companies successfully scale. In this piece, we’ll take a brief tour through many of the features and functionalities of the ExpertusONE enterprise LMS, exploring benefits across four key areas: onboarding and training, learner engagement, reporting and analytics, and industry-specific solutions.
Training LMS features & benefits
1. Meetings
ExpertusONE’s built-in Meetings feature delivers on-demand, integrative LMS video conferencing that connects employees, customers, and other stakeholders for training events, strategy sessions, daily scrums, check-ins, collaborative work periods, and more. It’s easy to schedule, host, and join a meeting from anywhere within the platform, and in-meeting data capture ensures content can be easily stored, disseminated, or repurposed. The Meetings feature takes the headache out of scheduling, reduces errors, simplifies roster management, and auto-captures attendance and completion data. It also consolidates systems, automates admin activities, and auto-syncs all content. Last, video conferencing is fully integrated with the LMS, which means there’s no need for external conferencing platforms and expensive data entry.
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2. Mobile LMS app
Put learning tools and training resources in the palm of learners’ hands with the most advanced mobile LMS app on the market that features seamless offline sync, illuminating dashboard views, and actionable analytics. ExpertusONE’s true mobile-first design and expanded platform functionality include voice integration and push notifications to take the learning experience to the next level. Other features and functionalities include presence-sensing, real-time surveys and monitoring, and automated text and email notifications to keep learners on track.
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3. eCommerce
The ExpertusONE eCommerce LMS feature makes it a breeze to grow and manage your training sales with the latest in eCommerce technology, reporting, and design — all with the intuitive learner, manager approvals, and workflows. This feature supports multiple currencies and payment methods, handles complex payment processing, tax calculations, and refunds, and offers deep insights for training sales and management with a configurable reporting tool.
4. Salesforce app
Use ExpertusONE to easily publish training, run virtual classes, and drive compliance inside Salesforce with the Salesforce LMS integration. No more complicated implementation plans, iFrames, and connectors. Easily download the most powerful LMS on the Salesforce App Exchange to streamline and enhance the learning experience of sales teams by enabling them to train within their preferred platform.
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5. Slack app
Onboard, train, and upskill your employees inside Slack via the ExpertusONE platform. Ditch the legacy LMS for ExpertusONE’s Slack LMS integration and deliver training faster, foster collaborative learning, and enable enterprise training partners to easily access the resources they need.
6. Microsoft Teams app
Meet employees, customers, and stakeholders where they already are. Seamlessly integrate learning into everyday comms and social collaboration via the ExpertusONE extensible Microsoft app.
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Learner engagement LMS features & benefits
7. Digital Content Player
Collaborative learning and coaching are key pieces of fueling peak performance, and companies need digital platforms that enable learners to engage with training through self-paced learning content, one-on-one coaching, or group sessions. ExpertusONE’s Digital Content Player plays video and audio content directly within the LMS app and within the same system, platform, and application window, heightening learner engagement and reducing cognitive load for better learning outcomes. The Digital Content Player also offers an overview of each training module, enabling learners to preview required content and courses, switching seamlessly between desktop and mobile to empower learners on the go.
8. Interaction Studio
The ExpertusONE Interaction Studio lets companies leverage xAPI-compliant microlearning by rapidly developing interactive content without needing to learn a complex LMS authoring tool. Add context-based activities like quizzes and games to any existing video asset to increase interest, test comprehension, and make training a more enjoyable experience. All it takes to add an interaction is to upload an MP4 file or YouTube/Vimeo link, select the content you’d like to make more interactive, click preview, and publish.
9. Gamification
Healthy competition can inspire the drive for excellence and encourage interaction that leads to deeper learning. The ExpertusONE platform provides an LMS gamification feature that promotes peak performance, rewards learners for meeting their learning objectives, and provides positive recognition with badges and points systems that tie training initiatives to clear corporate goals. Companies can even customize badges with corporate branding or cultural values to better differentiate and elevate their brand.
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Reporting & analytics LMS features & benefits
10. Insights
LMS reporting doesn’t have to be complicated, and that’s why the ExpertusONE Insights feature offers the most sophisticated yet easy-to-use tool of any enterprise platform. Users can take advantage of business-critical intelligence in real time without the need for expensive third-party tools. In just five clicks or less, ExpertusONE puts LMS reporting within reach of the entire organization. Whether it’s a last-minute ad hoc report, a complex, custom report, or export to Excel, it’s incredibly simple. And thanks to ExpertusONE’s intuitive wizard interface, companies get the fastest and easiest LMS reporting available.
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11. Skills/Competency Checklist
ExpertusONE’s flexible, multi-use Checklist feature helps companies bridge the common disconnect between virtual and in-person training. Using a digital checklist of tasks, learners can use this feature for self-evaluation. For self-starting learners, team members, and employees, the skills checklist is a tool to identify learning gaps and produce training objectives.
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12. Observation Checklist
ExpertusONE’s Observation Checklist feature is a digital checklist for managers, instructors, and mentors to observe and assess employee performance, collating competency data and other variables for deeper reporting insights. The Checklist feature supports companies by establishing baselines for employee development and advancement, identifying those that can benefit from further training, or pinpointing training areas that need additional emphasis. It also lets managers confirm subject-matter mastery and verify certifications, credentials, and compliance.
13. Learning Record Store
ExpertusONE’s Learning Record Store simplifies how companies measure the return and impact of their learning investment by gaining deeper training insights from a single location. The Record Store makes it easy to find, record, and manage the learning records of every learner associated with your organization using xAPI standards. Whether the learning format is gaming, MP4, YouTube, or virtual reality, modern dashboards give you a real-time analysis of learning data.
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Industry and solution-specific LMS platform features & benefits
14. Employee training for retail and franchise
The world’s top retail and franchise companies depend on the ExpertusONE retail LMS software to deliver a consistent customer experience by standardizing employee skills and competencies. It also helps them unify sales and brand messaging, quickly onboard new employees with award-winning social and collaboration tools, and increase employee retention by creating a culture of “pay-for-performance.”
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15. LMS sales team training for software & technology firms
The ExpertusONE LMS takes software and tech firms to the next level by offering the best and most robust LMS mobile app available. It lets your customers and partners train when and where it’s most convenient, handles eLearning and video with ease, and supports innovative reporting and mobile analytics to help you identify and capitalize on your training profit centers. Last, its automated administration and intuitive system workflows offer relief to overworked admins.
16. Customer training for manufacturing
Manufacturers need to keep costs low and productivity high, and the ExpertusONE LMS is the ideal solution. Being cloud-based, the LMS gives companies the agility to meet multiple challenges with best-in-class social collaboration tools, mobile apps, and compliance management functions. Implementing the manufacturing training software means better safety training and fewer accidents, better compliance via an easy-to-manage learning interface, streamlined reporting programs that meet EPA, OSHA, and FDA requirements, and higher ROI through reduced errors, higher productivity, and enhanced quality.
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17. Partner training features for financial services
Technology-supported strategic people management is the key to success for today’s financial services organizations. With ExpertusONE’s innovative LMS financial services, you’ll not only hire and train the best people, you’ll also improve customer service, grow “share-of-wallet,” and expand into new markets. How? By developing global compliance and certification standards, lowering learning costs with a unified platform that extends to other enterprise systems, managing risk via enhanced workforce and succession planning, and increasing customer loyalty and business performance with strategic development and deployment of top talent.
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18. Compliance training for healthcare
For healthcare companies, compliance training can literally be the difference between life and death, with compliance failures putting patients and a company’s bottom line at serious risk. At best, compliance oversights can mean significant fines. At worst, they can mean irrecoverable reputational damage, business failure, and loss of life. The safeguard against such scenarios is the ExpertusONE ONE-Profile card — a newly launched, QR-code solution to the many challenges of compliance, certification, and credentialing. The ONE-Profile Card also simplifies the complex task of employee verification and documentation and provides peace of mind to multiple stakeholders.
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19. Onboarding
Onboarding sets the tone for employees’ entire work experiences and can be the difference between companies getting their people off to a successful start or unwittingly limiting their performance. The ExpertusONE LMS feature for onboarding training helps companies unleash their employees’ full potential by streamlining the onboarding process, enhancing the learning experience, expediting learning speed, improving learning outcomes, and tracking learners’ progress — all while building greater employee loyalty.
Ready to successfully tackle the complex challenges of an ever-accelerating digital age?
Legacy systems are no match for today’s complex challenges, but ExpertusONE’s next-generation digital LMS software gives companies the tools and resources for fueling peak performance, building their brand and organizational culture, strengthening customer and partner relationships, leading digital transformation, and maintaining market advantage on an increasingly competitive playing field.
If you’d like to see for yourself how the ExpertusONE LMS can benefit your business, schedule your free demo of our award-winning digital learning platform.