Looking to make your extended enterprise training more impactful? Invest in a digital LMS platform.

Extended enterprise training is a significant business driver for large organizations across the globe. Dispersing training to an extensive network of employees, partners, sales teams, and customers can be challenging under the best of circumstances. However, when companies are not equipped with the digital technology to support modern learning needs, the challenge becomes exponentially steeper.

In the last few years, highly variable work schedules have become common in companies of all sizes. With the pandemic-driven shift to remote work, talent pools are increasingly sourced from areas all across the globe. This requires organizations to accommodate a wide range of scheduling needs and to deploy on-demand digital learning technology to support the complex training and performance challenges of the employee experience.

However, few companies are equipped to navigate this challenge successfully. Few have planned ahead and made strategic investments in next-generation learning technology that meets the modern employee’s needs for flexibility and adaptability. As many companies are discovering, legacy LMS platforms are no match for the top-of-the-line mobile learning experiences or the depth of data that only digital LMS platforms can offer. This is why more and more companies are looking to digital LMS platforms to support the varied learning needs of an ever-accelerating digital age and the growing demand for extended enterprise training initiatives — all from within a single platform. What follows are four strategies for successfully deploying digital LMS software to meet these objectives.

Four Ways to Leverage an LMS to Elevate Your Extended Enterprise Training

1. Provide flexible learning experiences for every customer and partner.

Flexibility is key to learning engagement. Companies must ensure that their teams can access training in a way that suits each learner, no matter the context. With more companies embracing remote and hybrid schedules, a single organization often includes learners who access training on both mobile and desktop. For large-scale organizations, extended enterprise training may consist of training sales teams, partners, and distributors worldwide, necessitating training resources be available in multiple languages.

With the ExpertusONE digital LMS platform, each option is possible within a single system. This is what sets a next-generation LMS apart from its legacy counterparts. Moreover, the platform is fully configurable, adaptable, and adjustable based on learners’ needs to provide superior learning experiences and outcomes. These more extensive, personalized, and impactful experiences derive from the platform’s ability to accommodate diverse learning styles. For example, visual learners benefit from interactive visual content — like videos with context-based activities to support microlearning — and can approach their training in the way best suited for them. Learning becomes more tailored to the individual, boosting knowledge retention and keeping learners returning for more.

The ExpertusONE LMS leverages AI and machine learning to provide users with a personalized learning experience, recommending courses and training based on their unique needs. In the extended enterprise training context, partners, customers, sales teams, and other stakeholders can focus on the courses relevant to their training needs.

2. Configure the platform with your company’s branding for a seamless experience.

For many companies, extended enterprise training is part of the customer and partner experience — it’s looked at as a value-added asset designed to empower stakeholders. Companies can benefit from branding these training initiatives to distinguish them as recognizable and unique service offerings. When your partners, customers, and sales teams have positive digital experiences on a next-generation digital platform, it boosts your brand to tie these experiences to your company.

The ExpertusONE LMS platform enables companies to apply branding to the training system to ensure consistency across all platforms. Companies can even configure gamification features — like badges and icons — to align with corporate goals and branding initiatives.

Our LMS platform also offers extensible applications like our app in the Salesforce store to streamline the learning experience. The same branding applied within the LMS platform can extend to the LMS app within Salesforce, ensuring consistency across the board.

3. Make training more engaging, effective, and profitable.

Many of our customers rely on our digital LMS platform to distribute the training resources and materials that are key to driving ROI. To build customer loyalty and fuel the success of extended enterprise initiatives, companies must provide training experiences that are engaging, interesting, and valuable to learners. It’s a simple business proposition — customer buy-in is achieved by directly recognizing value. A digital LMS platform clearly announces its value via personalized dashboards, an easily accessible library of courses, apps for other commonly used workplace software like Slack or Salesforce, and more. When training is elevated to an interactive, interesting, and engaging experience, it functions as a powerful profit driver in a company’s extended enterprise initiatives.

In addition to the next-generation learning elements that make for a compelling training experience, the ExpertusONE LMS simplifies the training distribution process. Our LMS platform offers the latest eCommerce technology with intuitive learner, manager, and instructor workflows. Companies can easily distribute eLearning content to their audiences across the globe. The enterprise LMS supports multiple currencies and payment types, enabling large companies to ensure a premium user experience and a simplified purchasing process. Tax calculations, complex payment types, and refunds can all be managed within the system — eliminating the need for additional technology to support the training sales cycle.

All of these features are available within the streamlined, next-generation LMS platform from ExpertusONE. These eCommerce tools coexist in the system with other training-specific features to provide a comprehensive training experience.

4. Use apps to make it easy for learners to access training courses from their preferred platform.

ExpertusONE LMS has apps in the Slack and Salesforce stores that extend the functionality of the learning system by making it accessible in the systems that employees are already using. This flexibility offers users across locations, time zones, departments, and learning styles to choose when, where, and how they’ll interact with learning materials and training resources. In short, it’s another layer of personalization that can make learning more accessible.

Extending the functionality of the LMS to applications like Slack and Salesforce LMS helps companies deliver a more streamlined experience that drives efficiency and keeps users on task and target. How? By reducing the number of systems their team members, partners, customers, and sales teams must navigate to complete work-related tasks and training. For sales-oriented partners within the extended enterprise network, training within an application like Salesforce means that learning, partner, and customer data are each measured, providing enhanced insight into partner needs and training impacts. With the Slack application, companies can foster collaborative learning and ensure that enterprise training partners can access the resources they need.

By leveraging a digital LMS platform, global enterprise organizations can meet the needs of an increasingly varied talent pool and complex customer ecosystem, boost employee performance and productivity, extend the reach of their brands, and position themselves for market leadership.

Looking to learn more about the ExpertusONE LMS platform for extended enterprise training?

Visit our website and explore our product LMS features to learn more about how we can serve your organization and support extended enterprise training. To see our premier digital LMS in action and the winning difference it can make for your company, contact us today for a free demo.