Concerned about quitting? A digital LMS that supports social collaboration can reduce your company’s risk.
“Quiet quitting”—the term has gone viral, and leaders across every market and industry are contending with the ever-present and escalating danger of a disengaged, underperforming workforce. Of course, quiet quitting is nothing new, and it’s not limited to Generation Z. In short, says HBR, blaming employees of any age for opting out of hustle culture and immunizing themselves against an epidemic of burnout is a classic case of passing the buck. Instead of indulging in generational stereotypes and pointing fingers, leaders need to take a look in the mirror. Instead of blaming disengaged employees, companies need to honestly examine their contribution to the very problem they’re complaining about, taking steps to shine the spotlight on real issues and make meaningful changes.
This, of course, is not a single-step initiative. Boosting engagement and minimizing burnout takes time, energy, and effort. Leaders must be proactive, understand why employees are disengaged at work, and implement actionable strategies that resolve these issues. Digital training is one such strategy that companies can leverage to help employees find meaning at work, connect with team members, and feel equipped to thrive in their jobs.
Beyond blame: Companies must understand the real reason employees disengage.
To students of human nature, managerial science, and organizational development, it’s no mystery why employees are “quite quitting.” While the reasons for employee disengagement are complex, there are three explanations most salient to the phenomenon currently igniting conversation and controversy:
- Employees feel as though they are little more than cogs (or hamsters) in a wheel.
- Employees are siloed and/or feel isolated.
- Employees feel personally disempowered.
What all three reasons have in common is disconnection. When employees are disconnected from the positive impacts of their work and fail to receive recognition for their contribution, they often end up feeling like a hamster on a wheel, going nowhere, fast. (If ever there was a recipe for burnout, this is it.)
When employees feel disconnected from their teammates because they’re operating in silos and their workday social interaction is running in the red (especially with the shift to virtual work), they tend to lose any sense of cultural cohesion or belonging and often end up feeling isolated and demoralized.
Last, when employees are disconnected from the support, training, tools, and resources they need to approach their job with confidence and perform at their peak, the result is often a sense of personal disempowerment that leads to a calculated and understandable reduction in effort because “What does it matter anyway?” They need digital tools that connect them to their team members, establish company values, and unite departments in the brand’s shared purpose.
Collaboration technology: the solution to quiet quitting.
If disconnection is the common variable behind quiet quitting, the obvious solution is to create conditions for experiencing meaningful connections to managers, teammates, resources, and growth opportunities. But how can companies foster this increased connection, and thus higher employee engagement, in ways that don’t require a dramatic reengineering of existing practices, a revamping of company culture, or excessive investment? The answer is through adopting and deploying a premier digital LMS software that enables concerted social collaboration.
Collaboration, of course, is just business-speak for connection in the service of a common goal. When it comes to the positive effects of connection-boosting interventions, leading researchers have been talking about the benefits of collaboration for nearly a decade. A 2013 Deloitte survey in Europe found that workers are up to 20% happier with their company’s work culture when they are equipped with technology tools that enable collaboration. Despite years of discussing this issue, the adoption of collaborative digital tools was slow—accelerated only by the pandemic. A study by Gartner found a 44% increase in workers’ use of collaborative tools between 2019 and 2021.
Companies finally understand the value of digital collaboration tools—like an LMS platform that enables social collaboration in the learning experience—and invest in the technology that supports it.
ExpertusONE: your company’s secret weapon against quiet quitting.
ExpertusONE is the single, simplest, and easiest-to-deploy enterprise LMS for increasing employee engagement via social collaboration. But can such a simple intervention make a measurable difference in employee engagement and workforce productivity? It can. Let’s explore five key features and the role each plays in protecting your company from quiet quitting while boosting morale, creating a more cohesive culture, improving employee performance, and driving ROI.
1. Collaboration, coaching, and mentorship hubs.
The ExpertusONE Collaboration Hub and Coaching and Mentoring Hub set employees up for success, break down silos, reduce employees’ sense of isolation, increase cultural cohesiveness, and enhance the feeling of contribution to the broader organizational mission. These hubs unleash the power of live group training and personal mentoring and create visible growth opportunities — all from within the ExpertusONE platform. These activities highlight a company’s commitment to investing in and developing employees, therefore promoting higher levels of employee engagement and loyalty. The Collaboration Hub enables managers to track which employee training courses are relevant to and popular with different sets of employees and is ideal for connecting with a diversity of stakeholders within and without the organization.
Related post:How the ExpertusONE LMS Enables Coaching and Collaborative Learning
2. On-demand, integrative video conferencing.
The built-in ExpertusONE Meetings feature is the key to connecting employees, managers, and diverse stakeholders for socially collaborative strategy sessions, daily scrums, check-ins with employees, partners, customers, and sales teams, and other synchronous work sessions. Meetings are a breeze to schedule, host, and join from anywhere within the platform, and it’s easy to repurpose meeting-generated content across training assets thanks to the platform’s in-meeting data capture. For example, sales teams can conduct one-on-one live training sessions and then convert that recording into a separate sales training course for other team members to learn from.
Because video conferencing is fully integrated with the LMS, it drives exceptional cost savings by eliminating the need for external conferencing platforms and expensive data entry. The Meetings feature automates admin activities, consolidates systems, and auto-syncs all content to LMS. Other LMS video conferencing benefits include greater ease of scheduling, error reduction, simplified roster management, and auto-capture of attendance and completion data.
3. Gamification, incentives, and rewards.
The LMS gamification feature harnesses employees’ natural motivational flows (i.e., workplace competition) to fuel high performance. Because gamification activities can be directly tied to specific organizational goals and business objectives, employees can see clear connections between their efforts and the broader organizational mission. Significantly, gamification awards points for collaboration, thus incentivizing meaningful connections. Perhaps best of all, it provides for organization-wide recognition of employees’ contributions, helping them feel personally seen, valued, and appreciated.
4. AI course recommendations
The ExpertusONE LMS leverages the latest advances in AI to create personalized learning pathways and customized courses that help employees feel more like contributing team members rather than nameless cogs in a wheel. The user dashboard lets employees easily view required courses, clearly maps their learning journey, provides notice of upcoming deadlines, and identifies correspondent certifications, connecting them to a wealth of support, tools, and resources to ensure their success.
Related post: An LMS Platform Helps Companies Personalize the Learning Experience
5. LMS apps for Slack, Microsoft Teams, and Salesforce
ExpertusONE makes it easy to onboard, train, and upskill employees inside Slack, Microsoft Teams, and Salesforce LMS integrations. Seamlessly integrate social collaboration and learning into everyday activities via Slack and Microsoft Teams. Easily publish training, run virtual classes, and drive compliance inside Salesforce. Say goodbye to complicated implementation plans, iFrames, and connectors with the most powerful LMS on the market.
Ready to protect your company from quiet quitting, create a culture of collaboration, and increase ROI?
It turns out that quiet quitting isn’t new. Instead, it’s a perennial challenge that companies must continually face to survive and thrive in an increasingly competitive and ever-evolving market. Coming to terms with the disconnection-driven origins of employee disengagement is the first step in successfully addressing the problem. The winning move, however, lies in adopting and deploying a premier digital LMS platform that meaningfully connects employees to their managers, teammates, resources, and growth opportunities via social collaboration.
If you’d like to see the measurable difference ExpertusONE can make for your company, schedule your free demo of our award-winning digital learning platform.
