Companies can win the war of attrition by deploying a skills platform with 6 key features

The battle for top talent has never been fiercer. As the Great Resignation rages on, companies are increasingly fighting a war of attrition with no end in sight. As a recent Harvard Business Review article pointedly noted, the Great Resignation didn’t start with the pandemic. Instead, it’s an expression of a longer-term trend that picked up speed under COVID-19 restrictions and is continuing to accelerate. This means that companies are faced with an adapt-or-die proposition: either craft a vision and acquire the necessary digital tools or risk obsolescence.

What is Employee Retention?

Employee retention is the process of keeping employees in an organization for as long as possible. It is a measure of how long employees stay with a company and can be affected by factors such as job satisfaction, compensation, training opportunities, and working environment. Employee retention strategies are essential for successful businesses because they help reduce costs associated with recruiting and training new staff.

How can companies combat the Great Resignation?

Companies can take the following steps to combat the Great Resignation:

Offer competitive salaries and benefits: Employees are less likely to leave an organization if they feel that they are being fairly compensated for their work. Offering competitive salaries and benefits can help to reduce employee turnover.
Foster a positive company culture: A positive company culture that values and supports employees can help to reduce the likelihood of the Great Resignation. Companies can create a positive culture by offering opportunities for professional development, recognizing and rewarding employee contributions, and promoting work-life balance.
Enhance leadership development: Strong leaders who can effectively communicate, motivate, and support their teams can help to reduce employee turnover. Companies can invest in leadership development programs to help build the skills of their leaders.
Provide opportunities for career advancement: Employees are more likely to stay with an organization if they see opportunities for advancement and growth within the company. Companies can create career development programs to help employees advance in their careers.
Improve communication and transparency: Improved communication and transparency can help to build trust and foster a sense of belonging among employees. Companies can promote open and honest communication and be transparent about decisions that affect employees.

Why is Employee Retention Important?

Employee retention is important because it reduces turnover costs and increases productivity. This means that when a company keeps employees, they don’t have to pay the costs of hiring and training replacements. In addition, employees who stay with a company longer tend to become more knowledgeable and experienced in their positions which can lead to greater productivity and higher customer satisfaction. With the help of an LMS, companies can improve employee retention.

Why an LMS is the secret to improving employee retention

A digital learning management system (LMS) is one of the critical tools in this conversation because it enables companies to attract, develop, and retain top talent. Adapting, adjusting strategies, and attaining stability, of course, are tasks easier said than done. Workers are exercising unprecedented bargaining power and redefining the terms on which value is perceived and negotiated. Furthermore, employees are embedded in a broader ecosystem that includes frontline workers, management, sales teams, instructional designers, customers, and strategic partners. In other words, successful employee onboarding, skilling, upskilling, and a positive employee experience are only half the battle. To win the war of attrition and thrive in an increasingly competitive market, companies must deploy a skills platform that extends these benefits to diverse stakeholders. ExpertusONE, the premier, next-generation digital LMS, leverages the latest advancements in AI, automation, and machine learning to drive value throughout the entire ecosystem with six key LMS features.

6 LMS Features to Boost Employee Retention

1. The ExpertusONE Skills/Competency Checklist feature provides deeper reporting insights.

ExpertusONE has an Observation Checklist feature that can be leveraged in two ways. Learners can use it to check their own skills—as a Skills/Competency Checklist. The skills or competency checklist can be used for self-evaluation by the individual and by managers or peers to evaluate fellow team members. This flexible and multi-use feature automates the review and management of in-person training─including field-based or on-the-job training, mentoring, and skills supervision. Using a digital checklist of tasks, managers, instructors, or mentors can easily observe, track, and assess employee performance and collate competency data with other learning information for deeper reporting insights. It also helps companies bridge the common disconnect between virtual and in-person training and meet their digital transformation initiatives. ExpertusONE customers use the Skills/Competency Checklist to meet the following objectives:

Establish baselines for employee development and advancement.
Identify employees who can benefit from further training.
Identify training areas that require greater focus.
Confirm mastery of the subject matter.
Demonstrate regulatory compliance.
…and much more

In Rethinking Your Approach to the Employee Experience, Harvard Business Review unpacks five strategies that make the biggest difference in creating value for employees, citing “ensuring autonomy” and “promoting personal growth” as top incentives. ExpertusONE’s Skills Checklist checks both boxes by empowering employees through self-assessment, allowing them to take charge of their personal and professional growth.

2. Interaction Studio offers on-demand, xAPI-compliant microlearning opportunities.

This feature makes training design and delivery easier than ever while leveraging the benefits of interactive learning. In contrast to passive learning, active learning promotes higher retention rates, catalyzes analysis, encourages critical thinking, and makes learning objectives more actionable. ExpertusONE Interaction Studio is essentially a one-stop shop for the rapid development and deployment of content with xAPI-compliant microlearning—all without the learning curve of a complex, additional monitoring tool. Interaction Studio drives learner engagement with interactive videos and presentations, and other participatory assets that reduce cognitive load and scale content via easily digestible mini-modules. Adding an interaction to an existing asset is a snap since they’re HTML5 enabled, 100% mobile ready, and browser agnostic. It’s as simple as uploading an MP4 file or YouTube/Vimeo link, selecting desired activities, designating their destination, clicking preview, and publishing. Last, with ExpertusONE’s Learning Record Store, instructional designers, SMEs, or managers can conveniently track learner progress, create dashboards, and perform usage analysis.

3. AI-optimized personalization unlocks learners’ potential.

Using the latest advancements in AI, the ExpertusONE LMS software creates personalized learning pathways for each student or stakeholder. Courses are selected according to the learner’s job title, interests, assignments, and peer cohort. AI-optimized personalization streamlines the learning journey, ensures content is relevant and precisely targeted, heightens learner interest, enhances engagement, and aligns learning objectives with business objectives.

The personalized user dashboard displays required courses, highlights learning pathways, flags upcoming deadlines, and identifies corresponding certifications. The platform provides clear directives that map each step of the longer learning journey. This prevents disorientation and overwhelm by enabling learners to visually identify where they’ve been, where they’re going, and the steps required to reach their final destination. Perhaps more importantly, it adds value to the employee experience, unlocks a learner’s potential, boosts morale, and enriches company culture. How? By promoting the development and retention of top talent by forging a customized, unencumbered, frictionless way forward.

4. Our Learning Record Store offers rich data for a complete picture of the learning experience.

Capture and standardize learning data with ExpertusONE’s Learning Record Store with rich data that makes upskilling and other training initiatives more effective. Managers and other stakeholders can track training outcomes and identify opportunities for improvement with LMS reporting and analytics tools. They can also collect data from multiple sources, including the LMS, additional content platforms, and even other LRSs. Last, managers can store learning interactions from web pages, eLearning, VR simulations, games, and more in one consistent format. Because learning data is consolidated within the LRS as xAPI statements, learners, managers, and diverse stakeholders gain visibility into the entire learning journey for a complete picture of mobile app interactions, real-world activities, learning achievements, and more.

5. Train anytime and anywhere with ExpertusONE’s advanced mobile app for both Apple and Android.

According to Deloitte’s 2022 Connectivity and Mobile Trends report, mobile usage continues to outflank desktop usage. Over one year, mobile use has increased by 5%, and U.S. adults spend 5.5 hours of their day on their mobile phones. In 2022, mobile phones generated 60.66% of website traffic, and over half of all video views were consumed using these devices. Last, and perhaps most saliently, mobile apps have higher engagement rates than mobile-optimized websites or desktop web viewing. The challenge here is clear: learning must happen in the mobile space. Digital learning management systems must seamlessly bridge desktop and mobile to empower learners, instructors, and managers on the go. ExpertusONE delivers the most advanced mobile LMS app on the market, expanding platform functionality with a true mobile-first design that incorporates voice integration and push notifications for a more effortless, productive learning experience. The ExpertusONE mobile app puts every platform feature and benefits in the palm of learners’ hands with offline sync, actionable analytics, and robust dashboard views that help them stay on top of their training from practically anywhere. For instructors, presence sensing automates classroom reporting, fuels learner engagement and collaboration, and enables in-class, real-time surveys to provide valuable feedback that informs improvements to curricula design. For managers, the ExpertusONE mobile app makes it easy to monitor learners’ training progress on the go with actionable analytics and automated text or email reminders to keep learners on track.

6. Reduce hassle and save on costs with ExpertusONE’s integrated video conferencing tool.

Since the ExpertusONE Meetings feature is already built into our enterprise LMS, no integrations or setups are required to make virtual conferencing instantly accessible. This drives exceptional cost savings by eliminating the need for external conferencing platforms and expensive data entry. The Meetings feature consolidates systems and automates admin activities with all meeting content auto-synced to the LMS. It also speeds up scheduling, reduces errors, simplifies roster management, and auto-captures attendance and completion data. Meetings are scheduled, started, and joined from inside the platform, and all meeting data is recorded, making it readily available for repurposing across training assets. Last, on-demand LMS video conferencing, whiteboarding, chat, and other functionalities extend the benefits of fully integrative connectivity and ease of collaboration across the broader ecosystem, driving value for frontline workers, management, sales teams, instructional designers, customers, and strategic partners alike.

Ready to see the winning difference ExpertusONE can make for your business?

The Great Resignation represents a larger trend that’s here to stay. Companies will win the war of attrition and forge successful futures if they leverage an industry-leading learning management system (LMS) for attracting, developing, and retaining top talent that drives value for diverse stakeholders. If you’d like to learn more about how ExpertusONE can help you enhance the employee experience, elevate your organization, and profitably scale, schedule your free demo of our award-winning digital learning platform.