An LMS Platform Helps Companies Personalize the Learning Experience

Everyone wants a personalized experience. We want to feel that the things we participate in are tailored to our interests and can adapt to our needs. This is true in corporate learning, where learners must complete training regularly. Users expect personalization, and companies must provide it.

This does not mean that companies should spend hours of administrative time assigning individual courses or adapting the platform based on users’ needs. With a digital LMS platform, personalization can be automated. Learners can experience the benefits of a tailored learning experience. And managers can watch as training adoption increases and knowledge retention grows.

Here’s how a digital LMS platform can personalize learning and transform your training initiatives.

How to Personalize the Learning Experience Using an LMS

Artificial intelligence tailors course recommendations.

The first step toward personalization that training managers can make is to optimize AI and tailor course recommendations to every learner. This is the most impactful way to implement personalization into your learning program because users will immediately see the impact. The ExpertusONE LMS platform leverages artificial intelligence to choose personalized courses for each learner. Courses are determined based on the learner’s job title, the courses their peers are taking, their interests, and their assignments. This simplifies the learning experience for each user because it reduces the number of courses they must filter through to find relevant ones for their work. With personalized learning recommendations, learners can more easily keep up with required training or explore other training offerings from their company’s larger library.

Personalized course recommendations can directly impact the overall knowledge retention rate because it ensure that the courses learners are taking are relevant and applicable, keeping them from being inundated with courses that may not be as useful within their unique roles. Targeted course recommendations can also help managers and company leaders analyze LMS reporting and analytics to identify courses to invest in or topics that are most useful to their teams.

Individualized home pages highlight the learner’s immediate training needs.

The ExpertusONE LMS platform offers a personalized learning experience from the moment a user signs on. The home page, or user dashboard, highlights which courses the learner must take, upcoming deadlines, critical learning paths, certifications and deadlines, and other essential training elements. The home page is the first interaction your learners will have with training content; as such, it should be as efficient and impactful as possible. Learners need clear directives to identify the necessary next steps in the training process.

Training workflows are one of the most critical parts of the learning experience because if training is cumbersome, too involved, or difficult to navigate, learners are less likely to adopt training and follow through on learning schedules. Companies must prioritize efficiency so that learners can more easily complete required courses. The digital experience is critical to training adoption and can make or break your learner’s training experience.

Integrated messaging options make it easy for managers to follow up directly.

Direct communication between learners and managers facilitates a personalized and engaging learning experience. Learners may need oversight from managers and may look to managers for training guidance or to get questions answered. Similarly, managers need to be able to correspond with learners to verify training progress, follow up when deadlines are past due, or answer training questions. The ExpertusONE LMS platform enables managers to correspond directly with their team members when they need to discuss training or progress. Within the enterprise LMS platform, managers can click a button to prompt an email and quickly send a note to a learner to ensure they are on track with training goals.

Personalizing the learning experience ensures that each team member can complete their training assignments. For many managers, ensuring the team’s success means regular check-ins and follow-ups about training, compliance, and learning needs. Companies that leverage technology, like LMS software, to enable this engaged and personalized learning experience will see improved knowledge retention and better training outcomes.

The meetings feature can convert one-on-one training sessions into learning opportunities that serve specific teams.

Digital courses are not the only format through which companies train their employees. One-on-one practice sessions can be as much a part of the training process as a digitized course. With this in mind, companies must be equipped with flexible technology to optimize learning opportunities and disperse them as needed.

For example, companies must regularly train sales teams to be equipped and prepared to be in the field. Sales enablement is an involved process that usually includes a significant knowledge download in the beginning (often referred to as the “ramp-up” period) and continued knowledge distribution throughout the salesperson’s tenure. Training may also include sales managers working directly with sales team members to practice pitches, work through questions, and so on. These one-on-one practice sessions make valuable learning tools and can be repurposed beyond the individual session. Managers can conduct training sessions within the ExpertusONE LMS platform through the Meetings feature, which enables a live video conference so that learners and managers can interface directly at the same time. The LMS video conferencing feature records these sessions and, if the manager wants, can convert the recording into a separate course that can be shared with the rest of the team.

In this way, learning is personalized because not only has the individual learner had an opportunity to train in a one-on-one session, but teammates can also access these more personalized sessions and learn from them. For companies with large sales teams or multiple salespeople who cover a specific customer demographic, these personalized training sessions can offer a level of detail that more general sales courses would not be able to convey.

ONE-Profile card creates a personalized record of training.

Finally, ExpertusONE’s newly launched ONE-Profile card transforms training and credentialing by creating a personalized, digital record of learning and certifications that a user can easily reference while on the go. The QR-code-based system allows learners to showcase their credentials and prove their certifications. For managers, it’s an easy way to verify that team members are compliant with industry regulations. A single scan of the QR code populates the device screen with the learner’s credentials, offering details like when those credentials may lapse or when they were achieved.

Learners expect personalized digital experiences at work. A digital LMS platform is the best way for companies to enable personalization without adding an administrative burden. The ExpertusONE LMS platform is a next-generation learning platform that offers users personalized learning experiences so that they can train more effectively, retain more information, and grow in their skills.

Companies and leaders must prioritize personalization for employees, customers, sales teams, and partners so that training can be more effective and enjoyable. This is a new era of learning, one that is characterized by smarter, more effective processes and systems that yield better results.

The ExpertusONE LMS offers the best digital experience for your learners. Want to see the platform in action? Schedule a free demo today.