How the ExpertusONE LMS Platform Supports In-Home Healthcare Organizations

ExpertusONE serves organizations in the healthcare industry by streamlining training and making compliance easier for organizations and individuals. Our digital LMS platform enables learning anytime and anywhere, which is critical in the changing healthcare landscape. Now more than ever, providers need access to essential training and compliance resources from various locations. This is especially true for in-home healthcare providers, including nurses, occupational therapists, physical therapists, and other healthcare professionals who travel to the homes of their patients.

Unlike healthcare professionals who work in hospitals, home healthcare providers may move between a variety of locations to provide their patients with care. While this may sound like a somewhat autonomous or individualized role, home healthcare providers must still maintain compliance certifications and adhere to industry rules and laws. A digital enterprise LMS platform can enable home healthcare providers to manage compliance certifications, take or reference training when on the go, and show certifications as needed.

Here are five ways the ExpertusONE LMS supports providers of in-home health care.

Five Ways the ExpertusONE LMS Supports Providers of In-Home Health Care

1. Compliance tracking keeps providers and patients safe.

The first and foremost concern healthcare providers and their governing organizations have is the concern for compliance. Without strict compliance training and tracking, the organization cannot function. If organizations fall out of compliance, or an individual team member falls out of compliance, they face fees, closures, and an inability to work. Managing this critical element of healthcare work adds complexity when providing home health care. These providers generally operate under organizations or companies and will have oversight from managers, but they spend the majority of their time working with the patient at home.

It’s imperative that home healthcare companies track and manage compliance at the organizational level and the individual level. With the ExpertusONE LMS platform, both managers and individual employees can track and manage compliance certifications from desktop and mobile applications. Managers can easily look at a full-scale report of the entire organization’s compliance status or a report of an individual’s compliance status. If an individual team member is out of compliance, managers can follow up with them directly through a prompt in the ExpertusONE platform. Individual learners get a personalized portal that shows them notifications when they are due for recertification or when they have fallen out of compliance. For both the learner and the manager, compliance is streamlined with the help of the LMS platform because all required certifications are tracked, managed, and verified through a single system.

2. The LMS mobile app ensures training is readily available.

An LMS training platform’s most beneficial feature for home healthcare workers is accessibility. With the ExpertusONE LMS software, learners can access training courses from a mobile application to always have essential information readily available. This is useful for healthcare providers who may need to train while traveling, who work from a variety of locations, or who want to be able to reference training information as needed. Learners can access their organization’s entire course library from any place and at any time.

3. AI recommends targeted learning initiatives to ensure top-notch care.

Artificial intelligence makes the healthcare training process more personalized and, therefore, more effective. With a digital LMS platform, learners are served individualized training recommendations based on their needs, interests, and the courses that their peers are taking. Across industries, this reduces time wasted sifting through courses and ensures learners are served with the most relevant content. For home healthcare providers, targeted learning recommendations encourage top-notch care and improved skills. Instead of filtering through the organization’s entire training library, home healthcare providers can get personalized course recommendations relevant to their everyday work. For example, a home healthcare provider may need more specific training around in-home practices or challenges when working from a patient’s residence. On the other hand, the same provider will likely not need in-depth courses on office protocols and hospital processes if they are not working within the hospital on a regular basis. AI-driven learning recommendations ensure maximum training effectiveness and efficiency.

4. The ONE-Profile card shows and verifies certifications while on the job.

Keeping up with compliance is essential, of course, but can a healthcare provider demonstrate or prove that they are certified for a specific type of care when they are on the go? ExpertusONE offers a first-of-its-kind compliance and training verification system that ensures both worker safety and the safety of patients. With the ONE-Profile card, learners can show a list of their training credentials while on the job. Managers can scan the QR-based system, and the results will populate with the individual’s certifications.

This unique feature is a new way of enabling flexible work and encouraging the development of the gig economy, even in highly technical fields like healthcare. With the ONE-Profile card, learners can easily prove their qualifications in any remote setting. When home healthcare providers arrive at a patient’s home, correspond with family members, or review compliance requirements with their managers, all of their training certificates are available with a quick scan. Any doubt of qualifications is quickly dispelled, putting the provider and the patient at ease.

5. Detailed analytics promote transparency and efficiency.

For healthcare organizations that manage a robust home healthcare team, analytics are a critical part of ensuring safety and effectiveness, especially when it comes to training, compliance, and certifications. The ExpertusONE platform provides detailed LMS reporting and analytics that reveal learner performance, training engagement, and overall compliance status. These insights can show which learners are struggling with which courses, whether or not learners are taking required courses, and if learners are engaged overall. These insights are critical for troubleshooting and problem-solving on the management side of the equation. In addition, the LMS platform gets to the granular level of learning information, identifying elements as detailed as the questions within courses that learners miss most frequently.

For home healthcare providers and organizations, these detailed insights illuminate points of frustration and places where training may need more investment. If learners consistently struggle with a particular course, managers are equipped to adjust that course based on the data that the LMS provides. In an organization where employees may not spend as much one-on-one time with managers—because they operate from multiple locations—detailed analytics bridge the gap between the learner’s experience and the manager’s responsibility for optimizing that experience. Analytics can also highlight areas where more training is needed, improving the organization’s quality of care and the overall safety of the team and patients.

The ExpertusONE LMS platform is ideal for training home healthcare providers because it offers flexibility and stability. They can learn on the go, access essential training resources, and manage compliance requirements from any location. Managers can optimize training, understand learner needs, and identify potential compliance issues from a single platform. The ExpertusONE LMS can handle the rigorous requirements of healthcare training while simultaneously providing a streamlined, engaging, and interesting learning experience.

Interested in learning more about the ExpertusONE LMS for healthcare training? Visit our healthcare webpage or schedule a free demo.