How LMS eLearning Software Results in Better Care for Patients
Healthcare organizations have one priority: to provide the best care for their patients. It takes a team of highly skilled workers to create an environment where patients can heal and thrive. Creating this type of environment has become more challenging since the onset of the pandemic and as organizations manage the complexities of the “great resignation.” At the height of the pandemic, healthcare organizations were understaffed and strained. That pressure caused a wave of longtime healthcare professionals to leave the industry altogether. Even with some of the pressures of the pandemic easing up, healthcare organizations are facing a new challenge: how to provide the best care for their patients even when staff is short.
On top of all of this, healthcare institutions, including skilled nursing facilities and home care agencies, must adhere to strict federal compliance regulations and stay up-to-date on advancements in medical care. Compliance is a complex and time-consuming initiative, but it’s essential to the industry. In order for healthcare professionals to provide top-notch care, they must be equipped with the educational tools that they need to succeed.
By leveraging eLearning technology to create a streamlined, personalized, and efficient training strategy, healthcare organizations can equip their teams to provide better care and improve the overall work experience. Here’s how an LMS platform can help healthcare organizations improve the quality of care that they offer.
An LMS platform ensures compliance and safety
Regular, specialized training creates safer work environments for medical professionals and results in top-tier care for patients. Healthcare professionals must perform highly technical operations on a daily basis and stay up to date with industry changes or updated methods, so it’s imperative that they receive the proper training and certifications. The ExpertusONE LMS eLearning software tailors course recommendations to each learner’s needs and helps managers track and maintain compliance requirements.
Federal regulations and protocols can change with new hazards, medical climates, and other unique situations. The pandemic required healthcare organizations to train their staff in new ways to quickly and efficiently adapt to the unique situation. This adaptability and flexibility is certainly an ongoing requirement for healthcare organizations. They must be able to equip and train their teams efficiently and effectively.
Staying compliant with healthcare-specific regulations like HIPPA and OSHA is of the utmost importance. Our LMS compliance training software ensures learners remain compliant and on track with industry training regulations. Managers can keep a close eye on the status of compliant or non-compliant learners and manage rigorous healthcare certification requirements to keep their entire team compliant.
The ExpertusONE platform is equipped with industry-specific features that ensure compliance requirements are met. For example, the platform is compliant with 21 CFR Part 11 requirements. Learners can provide an e-signature verification when they complete a course, they can keep track of CEUs, and managers can run quick reports to determine the compliance status of their team.
These features come together to ensure better management of safety requirements and, ultimately, improve the standard of patient care.
An LMS helps healthcare professionals grow and thrive
LMS systems drastically improve staff performance because they streamline the employee training process. Training managers can easily add courses about the latest treatments, processes, technological changes, and other information pertinent to the function of the healthcare team. With readily available training, staff can take courses on their own time, whenever is convenient for them, so that they can upskill and reskill. This enables healthcare professionals to maintain a competitive edge in the industry, and it improves performance overall. The ExpertusONE platform makes it easy to access training online or offline, on a mobile or desktop device, and according to the individual’s schedule. Each learner is provided with personalized course recommendations based on their assignments, job description, and the courses that their peers are taking.
Integrated tools like ExpertusONE’s performance observation checklist enable training managers to evaluate team members and determine learning needs. Learners can likewise use the checklist tool to track their own progress and keep a consistent self-assessment schedule to take a self-starting approach toward their goals.
This LMS feature reduces the room for error and allows learners to see where they are excelling and could need more training, ensuring they are delivering quality and attentive service every single time.
Digital training improves the workplace experience for healthcare professionals
ExpertusONE’s digital LMS system is designed to deliver personalized, engaging eLearning content for multiple professionals, so physicians, surgeons, pharmacists, nurses, dentists, and others are equipped with essential training. Utilizing interactive, detailed courses will boost training engagement and make your employees more passionate about their work. Through the power of AI, course recommendations are personalized based on each employee’s needs. The platform also provides an immersive and engaging learning experience through quizzes, polls, and video content that keeps employees engaged. LMS gamification capabilities, like the point and badge recognition system, keep users engaged. This feature allows learners to earn rewards for collaboration and compliance and implements the ability to compare their performance with colleagues.
While these benefits may seem more targeted to the experience of employees, they have an impact on patient care overall. When employees are cared for and equipped with the necessary resources, they can provide better care for their patients.
A digital LMS platform reduces time spent on healthcare training
Most healthcare workers come into this line of work to help save lives and bring others comfort, not to spend hours or days in training. However, continuing education and compliance training are essential in the industry. It’s crucial that team members stay up-to-date about new processes, technologies, and standards.
Efficient and effective LMS training frees them up to spend more time with patients. Learning is streamlined and flexible enough to fit your schedule. The same is also true for non-medical staff. Processes like accounting, patient onboarding, appointments, and people management constantly evolve. The ease of use within the LMS platform frees up healthcare professionals to focus their energy and attention on patients and reduces stress overall.
An enterprise LMS platform equips and enables healthcare professionals to provide a higher standard of care for their patients. High-quality care is only possible when a team is equipped with essential tools and resources to do their jobs. Investing in healthcare training platforms is a proactive way for healthcare organizations to improve the overall impact of their facilities and combat critical issues like high rates of resignation and attrition. By providing their teams with better resources—like digital training tools that enable flexibility and a larger variety of skill-oriented courses—healthcare organizations can improve the standard of care and support their personnel.
Digital training technology will support healthcare organizations as they adapt to changes in the industry. Healthcare leaders should prioritize learning and development so that they can equip their teams with the knowledge needed to thrive in a digital workforce. As the industry continues to change, training offers a supportive foundation for employees. With a strong digital learning and development strategy, healthcare organizations can prioritize employee experiences, cut down costs, improve safety, and create more impactful organizations. LMS software allows the entire staff to gain the same level of knowledge directly at their workplace and enables every member to deliver safe, effective, and high-quality patient care.