5 Questions to Ask to Determine if Your Training Strategy Is Ready for the Modern Workforce

Corporate training looks different now than it did five years ago. Learners’ needs are the same—they need access to information, engaging courses, and systems to track and measure credentials—but training delivery must be different. With more companies choosing remote and hybrid work styles, the modern workforce needs better digital tools to ensure that information is delivered effectively. If your training strategy was designed years ago, prior to the pandemic, it might be time to re-evaluate. 

Here are five critical questions that will help you determine if your training strategy is ready for the modern workforce, and what to do if it isn’t.

Do you have a single, reliable training platform or system instead of multiple systems in place?

The first question about your training strategy has everything to do with tech. Which training tools and systems are you using to reach learners? How long have you had them? Do you use multiple? Too many companies have stuck with legacy training platforms designed before the digital age and have not been optimized for digital natives despite the occasional functional update. These tools cannot serve learners in the way they require in 2022. Even further, some companies adopted new technologies during the pandemic in hopes that they would be able to support their team members more effectively. Unfortunately, this resulted in an influx of new tech and an overwhelming number of new systems for users to learn. The intended result—better training experiences—is rarely achieved with this strategy. Too many training platforms and learning systems result in disjointed workflows and hard-to-manage training data.

A reliable, all-inclusive training platform is table stakes in the world of modern corporate learning. Without a modern training system, learners and managers will suffer. If you are looking to optimize your training strategy but haven’t updated your systems in more than a decade, it’s time to re-evaluate. 

Can learners use your training technology in an office, at home, from remote workplaces, or on their mobile devices?

If you’ve determined that you are in the market for a new tech tool, there are certain elements you should look for in your LMS features. First and foremost, flexibility is critical to the success of modern learners. No matter your industry, some team members may need to work in the office or on-site, and others may work from home or on the go. It’s up to companies and organizations to provide their teams with the technology they need to maintain training and certifications and pursue new skills. Look for a digital learning platform that can be used in an office, while team members work from home, or on LMS mobile apps. This investment will help your learners engage with training more consistently and be able to complete courses at their own pace. One of the biggest hindrances to training adoption is accessibility. If your learners cannot access the training they need—if it requires them to jump through countless hoops, download multiple systems, or wait a long time for courses to load—they are less likely to complete their training. The first step in revamping a training strategy for the modern workforce is to provide them with greater flexibility in completing their training.

Have you personalized the training experience based on each learner’s needs?

The digital age has made one factor true across the board: people expect personalized experiences. They expect personalized advertisements, personalized recommendations, and personalized digital experiences, like a set of courses catered to them. Personalization doesn’t have to mean the addition of a million administrative hours. Training managers shouldn’t have to sit at their desks picking courses for each learner to provide a customized experience. Companies can leverage AI-based training technology that gives learners personalized experiences without the added burden of admin time. 

Personalization serves learners not just because it offers added convenience but also because it helps them target relevant courses and weed out the essential information from courses that do not apply to them. If their company has a large training library, personalization will help them determine which courses are most impactful for their unique role. With the ExpertusONE platform, each learner gets a set of course recommendations based on their interests, the courses they’ve taken already, their job description, and the courses their peers are taking. This ensures that learners stay on target and access the information they need.

Can managers and administrators run reports and gather training data easily?

Compliance data is essential for many specialized fields, like healthcare, high-tech, and manufacturing. Managers and company leaders need to know which team members have completed the necessary training, if certifications may have lapsed, and which versions of courses team members have taken. Without this compliance data, organizations could be fined considerably by industry governing bodies. The best kind of LMS reporting and analytics can track and report training information automatically in the same system where courses are housed. With an all-inclusive learning platform, managers can measure compliance at the individual level and at a higher level. This way, they can ensure compliance regulations are met and industry standards are kept.

Training data also serves the learners. For learners in specialized fields, like nurses or healthcare providers, it’s essential to keep track of ongoing certifications and credentials so that you can continue to work. With a digital LMS platform like ExpertusONE, learners can take courses, keep up with their credentials, and demonstrate their competencies. 

Can you demonstrate training, credentials, and certifications on the go?

More companies are adopting remote, hybrid, and gig-economy work models that give employees and contractors greater flexibility. But, when workers aren’t managed in an office like they once were, it can be challenging to verify training, credentials, and certifications. For workers who travel to visit patients, work on multiple job sites, or need to travel to various locations to complete work-related tasks, remote credentialing helps them prove their skills. ExpertusONE’s ONE-Profile card is a digital credentialing tool that showcases the different training, certifications, and credentials that individual employees have received. It’s a QR code that can be scanned by managers to determine whether or not the employee or contractor is equipped to handle the job. This saves managers time because they can easily scan the code and verify training at the moment, instead of going back to the office to reference a compliance report or contacting another team member. This also empowers employees to take on a greater variety of jobs, knowing that they will be able to share their credentials easily with their managers.

In this new era of work, corporate leaders need to reassess their training strategies and ensure that learning is optimized for their team members. Learners need more flexibility so that they can complete training wherever they are, whenever they have availability. A digital LMS platform can help companies boost training adoption, ensure engagement, and track compliance so that their teams are empowered and equipped to work. The new era of work will require companies to prioritize digital tools that are flexible, adaptable, and personalized to each user’s experience. With better technology in their hands, learners will be empowered to pursue further certifications, credentials, and training, which will create a more competitive workforce.

Looking for more information about the ExpertusONE enterprise LMS? Contact us today for a demo.