How to Manage and Verify Credentials When Your Team is Remote

When working in highly specialized fields, compliance tracking tools are essential for ensuring people stay safe and protected. Many industries—from healthcare to manufacturing—have rigorous compliance standards that ensure safety across departments. Most organizations will require that workers renew their training each year, or more frequently if their field requires it. This information must be tracked, managed, and reported so that teams stay compliant with industry regulations.

For companies with remote or hybrid workforces, tracking compliance is more complex. When team members work from a variety of locations, take their compliance training in the office or at home, and renew their certifications on their own time, managers must find, compile and report all of this data to ensure compliance. Even with digital tools in hand, these reports can be lengthy and extremely detailed—which is valuable when addressing compliance at a high level, but it can make it difficult to parse out essential information about individual employees when needed.

Both managers and employees need to track certifications. For managers, it’s essential to have a high-level and detailed view of organizational compliance so that they can determine where further training is needed and where to assign courses. For employees, training is an essential component of staying competitive in the job field and thriving in their jobs. They need access to relevant compliance courses and also the freedom to take new courses, learn new skills, and pursue further credentials so that they can grow in their careers.

Credentialing is a more complex process when you’re working with any remote or hybrid-remote workforce. The most important thing that managers should prioritize in the credentialing process is documentation—you need digital reports and audit trails that showcase which training and certifications each team member has taken or earned. If you’re working with multiple versions of documents, instructions, or instant messages, it’s easy to get confused as to what exactly should be followed. Information can become muddled, and tracking compliance becomes complicated and disorganized. This is problematic in highly specialized industries like healthcare, and it’s essential to find a streamlined, reliable process for credentialing.

ExpertusONE’s ONE-Profile card

The ExpertusONE ONE-Profile card is a QR-code solution to the problem of remote credentialing. Multiple industries can benefit from this simple process — healthcare, manufacturing, high-tech, etc.

In the travel nursing industry, for example, it is vital to have all of your training information with you and ready at a moment’s notice. Nurses need to adhere to industry standards, like HIPAA and OSHA (among other regulations), so proof of compliance training is a must. Furthermore, healthcare providers must have specific skills and certifications to ensure that they can complete tasks safely. With the ONE-Profile card, they can instantly prove they are the right person for the job with just a single scan. Now, having the physical paperwork isn’t as important when all of their training components and certifications are digitally stored in one secure location.

Another example is within manufacturing processes. Manufacturing certifications instill a sense of trust in a company from customers or potential customers. They ensure that the company is serious about meeting or exceeding regulations and industry standards. In this industry, much of this job involves having the right skills, demonstrating those skills, and staying certified to use different machinery, operate heavy equipment, and perform certain oil, gas, and field operations. One of the most challenging issues hiring managers face is accessing proof of the necessary certifications that authorize employees to be in specific areas or carry out certain actions like climbing an electrical pole. An employee with a ONE-Profile card can verify their skills and clearance to perform various initiatives. Making it quicker and more efficient to know who does and does not have access to certain tasks makes the work environment safer and more productive.

This game-changing tool simplifies the credentialing process for workers and managers alike. Managers and company leaders no longer need to scan, send, and re-send documents between multiple sources — they can just scan and go.

Remote credentialing tools give employees confidence and flexibility

Having the ONE-Profile Card will give employees and those looking to become employed an advantage in the eyes of company leaders. End users can carry their learning history with them anywhere. They can prove their skills with little wait time and drastically cut down the time it takes to present credentials for their existing or potential position.

Information can get lost in translation or processed incorrectly. Managers are then prompted to question whether or not their employee is a good fit for the role. Luckily, ONE-Profile users are ready to go. With a single scan of the QR code, management can view all of the relevant certifications and have a quick insight into personal compliance records. This information can also be shared with anyone who wants to reference it.

Managers and organizations can track compliance with remote credentialing tools

If conducted the right way, learning and development training offers the opportunity for your team to stay better connected, motivated, and loyal to the company, which naturally leads to an improvement in personal performance that positively impacts a company’s results. Verifying relevant employee certifications can prevent unwanted problems of increased staff absences, lower productivity, or operation issues due to a lack of skilled professionals. The ExpertusONE ONE-Profile Card provides extreme convenience for hiring managers and company leaders.

Managers can verify their employees’ training statuses and pinpoint any areas of concern or excellence, reassuring that a team member is qualified to undertake a specific task. Certifications and relevant credentials are accessible anywhere, anytime, and to anyone from any device. To track compliance and certifications, managers can also scan the QR code to ensure a worker has the proper credentials on the job. There are no delays, so everyone can get back to handling their other responsibilities. Compliance training online can also be tracked, eliminating the need to access office records.

As more and more of our interactions happen digitally, we will continue to experience new forms of miscommunication and misunderstanding. Managing corporate learning and development for remote teams requires a variety of technology, tools, and processes. With these essential tools, you can support and manage a high-performing remote or hybrid team, allowing you to remain competitive in the marketplace and grow your business.

Digital compliance tracking ensures safety and security for healthcare professionals and others in highly specialized fields. With the ONE-Profile card, both employees and managers can verify essential certifications and credentials so that employees and patients are kept safe. The digital compliance tracking tool streamlines certifications and prepares organizations for a new standard of remote and hybrid work.

Want to see how the ONE-Profile card can improve your remote workforce? Schedule a demo today!