The Most Important LMS Features for Compliance Reporting

Mohana Radhakrishnan Expertus COO

By Mohana Radhakrishnan, COO, ExpertusONE

Compliance is a significant concern for businesses in all industries, especially healthcare. Companies must comply with standards, laws, rules, and regulations set by regulatory bodies and government agencies in every industry. Failing to do so can subject a business to hefty penalties, loss of reputation, expensive lawsuits, and even worse, business closure. Tracking and reporting compliance training metrics helps prevent these devastating problems and keeps a keen eye on things you are doing correctly and areas you must improve.

In healthcare, compliance affects every type of provider and organization, from the solo practitioner to the largest global healthcare conglomerate. For the medical sector of the market, there are numerous regulations to follow — protecting confidential health information under HIPAA, following safety protocols when dispensing medications or performing procedures, documenting care, and coding and billing accurately — to name a few.

The simplest definition of compliance reporting is that it is a process for tracking how well a company is or is not complying with industry regulations. A compliance report tries to answer three main questions:

  • Is the organization in compliance with the law?
  • Does the company have a reliable process to be in compliance?
  • What else could or should be done to improve compliance?

Effective reporting stems from effective compliance training programs your company provides for employees, partners, sales team members, and even customers. While vital to the operation of your business, compliance has become increasingly challenging to track with the new hybrid workforce structure. It can be difficult for training managers to measure learners’ engagement when team members are working from various locations. How can you tell they are retaining the necessary materials?

There are many components to deploying an effective compliance program inside an LMS, but the right tools and LMS features can make training more engaging for learners. A digital learning management system makes learning educational content, reporting learner progress, and improving skillsets effortless. Managers and company leaders can see their compliance progress in real time and target areas where their learners excel and comprehend the content or need more time to improve.

Staying Compliant With Digital LMS Features

Training managers can generate compliance reports through ExpertusONE’s enterprise LMS platform so they can easily follow up with team members. Conducting compliance assessments to produce these reports brings a list of benefits to your business that include:

  • Peace of mind. As a business owner or a major stakeholder, you are bound to experience greater peace of mind with regular compliance reports providing you with concrete evidence of where your business stands when it comes to compliance – it’s much better than flying blind. Also, with an LMS, all your data is collected in one place, making it easier to locate the things you may need. Any weak points or outdated information can be quickly identified and corrected without wasting much time searching for it.
  • Greater client assurance. Healthcare compliance requires effort from all employees in a facility. All healthcare organizations must create a culture of accountability based on teamwork, cognizance, and a structured environment that encourages personal growth through education and compliance adherence. A thorough compliance report can answer any questions your patients or potential investors may have about your business. It will instill greater confidence in them and prove how ethical and trustworthy your business is.
  • Risk mitigation. A data breach can affect your business’ reputation. This can result in a significant loss of trust from your partners and patients at your facility. Since a compliance report works like a reality check for your business, it gives you a list of risks to address. While a structured compliance management system may not eliminate fraud, abuse, and waste, all early detection and reporting minimize any loss you may face.
  • Vendor quality control. Most companies outsource their business functions and work with third-party vendors to decrease costs. Not only will you be able to focus your resources on other areas, but compliance reports will also allow you to streamline your operations with third-party vendors since you would be able to hold them accountable for their commitment to compliance. A compliance report will even help you determine if a vendor is a suitable match for your organization. Make sure that all your vendors are compliant.

With the ExpertusONE LMS software, managers can view their team in real-time and access on-demand compliance reports. They can schedule reports to run at a set time and email them directly to managers to remove the burden of logging into the LMS platform to view reports. The platform itself is advanced, but compliance reporting has never been easier or faster with a few extra features.

Interaction Studio

With ExpertusONE’s Interaction Studio, compliance managers can see how well learners interact with the training content. Managers have to see where learners need the most help or if they’re transcending certain areas. The rapid LMS authoring tool helps leaders cater to the different learning styles of their learners— whether they’re visual learners, hands-on, or extensive note-takers. You’ll create a more personalized experience, prevent redundant, boring courses, and give them relevant materials for their job.

With Interaction Studio, you can promote engagement and track compliance through entertaining yet impactful courses that include polls, quizzes, videos, and presentations you can create right in the LMS. Whether learners need compliance training or to maximize their skills, the Interaction Studio will have them at their best.

Easy-to-access Data Reporting

Create meaningful reports through ExpertusONE’s fastest report generation without investing in unnecessary third-party tools. In five clicks or less, learners, managers, and admins can access business-critical information, including individual learning progress, knowledge asset demand, social learning level and quality, and other key analytics with a revolutionary wizard interface. Even better, all reports can be exported into Excel.

Access and smooth data transfers are crucial when you have to share information to keep your team up and running. So if a learner needs to run a quick ad hoc report or an admin needs to generate a complex, custom report, the efficient, simple-to-use LMS reporting and analytics tool makes it all possible. The wizard interface reduces the learning curve and saves valuable time and money — and who doesn’t love to save?

Extending the LMS with APIs

APIs enable companies to grow their businesses more quickly than ever before by allowing all systems to communicate. Our APIs fully integrate the LMS platform with any enterprise system, gaining deeper insights for better learning and business outcomes. Elevate your overall experience by merging data from the LMS and HR systems, an LMS Salesforce integration, marketplaces, LEPs/LXPs, mobile content providers, and collaboration tools.

Our robust REST-based API library allows anyone to use multiple APIs simultaneously without blocking application access or lowering integration performance. It’s a great way for all of your learners and systems to stay connected with one another and talk anytime.

Regardless of the size or specialty of the practice or facility, all medical organizations face healthcare compliance concerns and need a scalable solution to address ever-changing regulations, improve healthcare quality and safety, mitigate risk, and keep patients safe. Managing healthcare compliance is not just a legal requirement but an around-the-clock endeavor. Optimizing an LMS platform for healthcare training and compliance reporting needs smooths out the process and creates personalized insights for every employee. They won’t see compliance training as a chore but as a fundamental task to improve their work.